top of page
White Structure

Shipping & Return Policy

1. Shipping Information

  • Shipping Area: We currently ship only within the USA.

  • Processing Time: Orders are processed within 5–7 business days.Orders are not shipped or delivered on weekends or holidays.

  • Delivery Time: Once shipped, packages typically arrive within 3–5 business days.

  • Carriers: All orders are shipped via USPS, UPS, or FedEx.

  • Tracking: You’ll receive tracking information by email as soon as your order ships.

                                       

   2. Returns and Refunds

All Sales are Final !!

Because our products are handcrafted and designed for  personal use, we do not offer returns, exchanges or refunds. All sales are final upon completion of  the transaction. If your products is receive melted, damaged, leaked or wrong item please contact us at

expressiveglocosmetics@gmail.com

3. Lost Packages and Delivery Issues

If a package is marked as delivered by the shipping carrier but has not been received, it is the customer’s responsibility to contact the carrier and file a claim. Once the carrier confirms delivery, we cannot be held responsible for the package. If tracking information shows no movement or delivery within a reasonable timeframe, customers should reach out to us for assistance. 

bottom of page